Privacy Policy

Effective Date: 15/07/2025

At Urban Repair, accessible from https://urbanrepair.shop, the privacy of our visitors and customers is extremely important to us. This Privacy Policy document outlines the types of information that we collect, how we use it, and the steps we take to protect it.

1. Information We Collect

• Personal Information: Name, phone number, email address, and service location when you book an appointment or contact us.
• Device Information: IP address, browser type, and operating system to help improve our website’s functionality and security.
• Usage Data: Details of your visits to our website including time spent, pages visited, and interactions using analytics tools.

2. How We Use Your Information

• To schedule and provide repair or maintenance services at your location.
• To communicate with you regarding service updates, queries, and feedback.
• To improve our website, services, and customer experience.
• To send promotional messages or service reminders (only if you opt in).
• To maintain the security and integrity of our systems and data.

3. Sharing of Information

We do not sell or trade your personal information. We may only share data with:

• Trusted service providers (like hosting, analytics, or support tools) under confidentiality agreements.
• Law enforcement or regulatory bodies, if required by law.

4. Cookies and Tracking

Our website uses cookies and similar technologies to:

• Enhance user experience.
• Track and analyze website traffic.
• Remember your preferences.

You can manage your cookie preferences in your browser settings.

5. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We recommend reading their privacy policies before providing any information.

6. Your Rights

You have the right to:

• Access, update, or delete your personal information.
• Withdraw consent to data processing (where applicable).
• Contact us to review the data we have stored.

To exercise these rights, please contact us at:
📧 Email: info@urbanhomeappliances.shop
📞 Phone: +91 7386438016, +91 8555924670

7. Data Security

We implement appropriate physical, technical, and administrative safeguards to protect your personal information from unauthorized access, misuse, or disclosure.

8. Policy Updates

This Privacy Policy may be updated periodically. We will notify users of any significant changes by posting the new policy on this page with the updated effective date.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Urban Repair
📍 [Insert Business Address]
📧 info@urbanhomeappliances.shop
📞 +91 7386438016, +91 8555924670
🌐 https://urbanrepair.shop